Whilst the topic of organisational resilience has been growing in popularity, there are actually very few empirical studies. The client needed to develop a research agenda around the topic in critical infrastructure contexts. Incept Labs proposed a study based around qualitative interviews with CEOs, to gain their perspective on the topic, and what they thought was important. 51 CEOs were interviewed and a research agenda covering 45 key questions developed. The associated research report has been circulated/downloaded by more the 4000 people. You can read the report here.